The B Continued Podcast

The Ethics of Organizational Design Ft. Chris Yates - Season 1 Finale - Ep. 10

The B Continued Podcast Season 1 Episode 10

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0:00 | 49:29

In Episode 10 of The B Continued Podcast, hosts Jess Hilton and Ralph Tribe from B People Group sit down with Chris Yates, a global leader in organizational development and a practitioner of behavioral science.

This conversation moves beyond standard HR metrics to explore the "privileged role" of the people function. Chris discusses why organizations are the primary engines of modern society and the heavy ethical responsibility that comes with shaping how those organizations think, believe, and behave.

In this episode, you’ll learn:

  • The Societal Impact: Why the role of the CPO is an ethical position that impacts the world beyond the office walls.
  • Cultural Humility: Why the best global leaders listen and adapt rather than imposing a single "corporate" culture.
  • Knowing vs. Doing: The behavioral science behind why organizations struggle to turn knowledge into action.
  • Psychological Safety in Practice: A simple "repeat back" technique to ensure mission-critical communication is actually understood.
  • The Power of Small Habits: Why tiny, daily adjustments are more effective for systemic change than massive corporate programs.

Chapter Timestamps:

  • 00:00 – Intro: The privileged role of shaping organizational thought.
  • 01:15 – Chris’s Journey: From behavioral science to global leadership.
  • 06:42 – The Ethical Question: How organizations impact the rest of society.
  • 12:50 – Cultural Humility: Navigating global DNA without imposing values.
  • 20:15 – The Science of Change: Closing the gap between "knowing" and "doing."
  • 28:30 – Architectural Leadership: Designing systems that foster human connection.
  • 37:55 – Managing Risk: Psychological safety and the "Repeat Back" method.
  • 45:10 – Role Modeling: Why true change starts with the humility to adapt yourself first.
  • 54:15 – Radical Optimism: The future of organizational health.

Thank you for joining us for Season 1. We explore the "hard yards" of people strategy to help you build more resilient, ethical, and successful organizations.